We offer a range of support services to ensure equipment longevity and performance reliability. Our main service options:
- We guarantee parts delivery within 48 hours of equipment failure. All parts (except batteries) have a five year warranty.
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- We can also negotiate extended support services such as annual preventive maintenance and full service coverage including parts and labor.
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- We are available seven days a week to provide onsite repair services. We provide equipment loaners when equipment needs to be sent offsite.
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All manufacturers currently require an annual re-certification of installed ceiling lift systems in order to maintain warranty. The annual re-certification entails:
- Load testing to verify the integrity of the rail system.
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- Checking the functionality and safety of electrical connections, hoist motor, strap and hanger bars.
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